Enabling digital medical training and knowledge sharing at scale

A leading healthcare organization in India wanted to strengthen its knowledge and collaboration infrastructure, through a digital platform where healthcare providers across India participate in multidisciplinary discussions on real patient cases. Over the years, these discussions have become a goldmine of clinical insight, with each session offering high-context, real-world perspectives on diagnostics, treatment planning, and care delivery. As participation scaled up, the hospital faced acritical challenge: how to transform this rich but unstructured content into a digital learning asset that could reach hundreds of oncology professionals across India — and continue to evolve.

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Digitization: Scaling Knowledge, Not Just Access

It recognized that to truly scale the impact of its learning and collaboration initiatives, it needed a structured, searchable, and modular digital library that would allow clinicians and experts to engage with content meaningfully, on-demand, and at scale. It was about creating continuity in learning, building a standardized knowledge base, and enabling clinical decision support through real-world case data — especially important for institutions in remote or resource-constrained areas.

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At the same time, the content in its existing form presented several challenges. The recordings were long and unstructured, making it difficult for viewers to isolate key insights or revisit specific segments efficiently. Case discussions lacked summaries or contextual framing that would allow for quick referencing or understanding of clinical reasoning. Presentations that were contributed by various institutions differed significantly in format, structure, and clarity, making the overall learning experience inconsistent. Together, these gaps created a barrier to effective learning — particularly for time-constrained physicians or those newly engaging with multidisciplinary care models.

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Structuring Content for Scale and Impact

To address this challenge, Cogncy undertook a comprehensive content transformation project with three key goals:

1. Create Modular, Structured Learning Units: Cogncy curated and edited over 100 recordings into modular video capsules — each focused on a specific patient case. These were segmented, titled and organized for easier discovery.

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2. Develop Case and Discussion Summaries: Each case was distilled into a structured summary covering clinical context, diagnostic findings, treatment considerations, and the multidisciplinary recommendation. These summaries serve as quick references and learning scaffolds — allowing users to preview or revisit discussions efficiently.

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3. Refine and Standardize Presentation Assets: In parallel, Cogncy reviewed and redesigned the accompanying presentation decks from across NCG’s network. This included visual clean-up, consistent formatting, and the creation of templates that align with digital learning best practices. Where necessary, content was reorganized to help learners follow clinical reasoning more effectively.